FAQ

How to order lapel pin from MapleTree?

It’s as easy as 1,2,3!

1.Contact us for a free quote, mail us pin picture or draft of your lapel pin, write the details about your custom pins, such as pin size, process, materials, plating, with or without epoxy dome, attachment, quantity and delivery time.

2.We reply your mail with the pin artwork and quotation and other details for your approval

3.Approve the artwork for your lapel pin and pay. We will start production immediately.

 How about the producing time?

1～2 weeks for normal items,3～4 weeks for orders up to 10,000 per design and  3-5 days on some urgent items.

 How about the shipping time and freight?

Our price normally is FOB Shanghai price, so you need to pay the freight. And the shipping time and freight depending on the products you are ordering, your location and the shipping method you choose. Here are some shipping methods below

1. Use your shipping accounts if you have cooperation with UPS, FedEx, DHL, and TNT.

2. We get good discount from UPS, FedEx, DHL, and TNT. You can use our shipping accounts, and you pay the freight to us.

3. For large order, you can choose shipping by Air or Sea.